Delivery Information– Wool Couture
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Delivery Information

General Shipping Information:

Please note: The team is working hard to get out all of your Christmas orders.  Current processing times from placing the order to dispatch is 5 working days.  Please also allow time for Royal Mail to deliver your parcel.  

Royal Mail and fedex deliver between 8:30am – 18:00hrs If you are not going to be at the delivery address, please give a safe place to leave your order or an alternative address.

Outside the UK mainland, all shipping costs are estimated on your order. Shipping costs are calculated on actual order weight, order dimensions and actual address.

Parcels are normally only delivered between Monday and Friday.

Although we will do everything we can to ensure your order is delivered on time, Wool Couture Ltd is not liable for delays beyond our control.

Please be aware that customers are responsible for payment of any local customs and duties. We suggest that you check with your local Government with regards to any fees.

If you’re having trouble with your order, please contact us and we’ll be happy to help.

Example: Normal shipping times from courier collection to delivery to customer:

Destination Estimated Delivery - From Dispatch
UK

Standard Royal Mail Delivery will take 2-5 days from dispatch.

USA
5-10 working days

Australia & New Zealand
5-10 working days