Delivery Information

Subject to availability we aim to ship your order within 48 hours – 72 hours. Handmade items will take a minimum of 7 days before they are shipped and you will receive an email confirming the actual timings.

Example: Normal shipping times from courier collection to delivery to customer:

DestinationEstimated Delivery - From Dispatch

Standard: 2-5 days

Express: Next working day delivery for orders placed by 12noon


2-3 working days

Australia & New Zealand

4-5 working days

Parcels are normally only delivered between Monday and Friday.

The above delivery times are generally correct, but for certain rural or remote areas there may be an extra day added. Delivery may also take longer over public holidays and during busy periods such as Christmas.

Although we will do everything we can to ensure your order is delivered on time, Wool Couture Ltd is not liable for delays beyond our control.

Please be aware that customers are responsible for payment of any local customs and duties.  We suggest that you check with your local Government with regards to any fees.

If you’re having trouble with your order, please contact us and we’ll be happy to help.

Join our mailing list to receive 10% off your first order

Plus get our latest news and exclusive offers.